[AMS/FRA] Emergency maintenance on our compute nodes

Scheduled Maintenance Report for Cyso Cloud

Completed

The scheduled maintenance has been completed.
Posted Jul 07, 2026 - 23:00 CEST

Update

We're still recovering customer workloads but are running into some issues, we'll give an update once more information is available to share.
Posted Jul 07, 2026 - 22:17 CEST

Update

We're still working on recovering customer workloads, a few clusters have recovered so far. We're still investigating the root cause of the failure to recover in the remaining clusters.
Posted Jul 07, 2026 - 21:52 CEST

Update

There are still issues with EMK due to the emergency maintenance, we're working on fixing it.
Posted Jul 07, 2026 - 21:14 CEST

Update

The last server has been worked on and restarted, we will now verify the maintenance work and run recovery operations where required.
Posted Jul 07, 2026 - 21:09 CEST

Update

More nodes have been successfully worked on, the majority of the compute nodes on our platform are done with maintenance.
Posted Jul 07, 2026 - 20:19 CEST

Update

Several more nodes have been upgraded, we expect to finish in about 1 to 2 hours.
Posted Jul 07, 2026 - 19:26 CEST

Update

We're making good progress, several nodes have been restart in sequence successfully. We'll give an update once further progress is made.
Posted Jul 07, 2026 - 18:00 CEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 07, 2026 - 17:00 CEST

Scheduled

We are performing emergency maintenance to ensure the stability and security of our infrastructure.

All compute nodes will be rebooted one at a time. Instances running on a node will experience a brief period of downtime while that node reboots and will come back online automatically afterwards. Due to the nature of this maintenance, instances cannot be migrated away from the nodes in advance.

Nodes are rebooted sequentially, so only a subset of instances is affected at any given time. No action is required on your part, but we recommend verifying that your applications started correctly once your instances are back online.

We apologize for the short notice and will post an update here once the maintenance is complete.
Posted Jul 07, 2026 - 15:59 CEST
This scheduled maintenance affected: Compute Services Availability Zones A/B/C and Enterprise Managed Kubernetes Services.