Emergency Maintenance on our Cloud Dashboard services

Scheduled Maintenance Report for Cyso Cloud

Completed

The scheduled maintenance has been completed.
Posted Jul 16, 2025 - 22:23 CEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 16, 2025 - 21:05 CEST

Scheduled

Service Disruption Notice

Date: 2025-07-16
Time: 21:05 CEST
Affected Services: Cyso Cloud Dashboard

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What Happened

We have identified a techical issue with our identity platform, and are taking steps to remedy this issue to ensure the performance and reliability of the platform.

Impact

To ensure system stability and prevent future occurrences, we are conducting emergency maintenance tonight instead of our originally scheduled maintenance window. During the window, you will not be able to log in to our dashboard. Authentication and authorization on our Cloud APIs is unaffected, and will continue to function as normal
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What You Need to Do

No user action is required for almost all our users. Some users might need to perform an action next time they login, if this is you we will inform you via the email associated to your account.

Timeline

- Maintenance Window: 2025-07-16 21:05 CEST
- Expected Duration: No more than two hours

Communication

We sincerely apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this issue promptly. Our support team is available via the usual channels for any further questions.
Posted Jul 16, 2025 - 21:03 CEST
This scheduled maintenance affected: Portal and Dashboard Services and Backend API Services.