AMS Network Maintenance

Scheduled Maintenance Report for Cyso Cloud

Postmortem

During scheduled network maintenance, the planned infrastructure changes could not be successfully completed within the allocated maintenance window. The operation exceeded the planned timeframe and was ultimately rolled back to the previous stable configuration to minimize service disruption.

Posted Oct 31, 2025 - 01:16 CET

Completed

The scheduled maintenance has been completed.

Posted Oct 31, 2025 - 01:00 CET

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 31, 2025 - 00:00 CET

Scheduled

We'll be replacing some of our core network components for increased reliability and bandwidth. During this maintenance we expect networking to be unavailable for a short duration.

## Impact

Our engineers make every effort to minimize system impact. We expect the network to be unavailable for a couple of minutes during the switchover to the new hardware.

## Updates

If you require any additional information or experience any issues after this maintenance window, please contact our support team at support@cyso.cloud. We will do our best to assist you.

We will keep you posted through our status page: https://status.cyso.cloud.

Posted Oct 03, 2025 - 14:18 CEST

This scheduled maintenance affected: Portal and Dashboard Services, Backend API Services, Edge - Core Networking Services, Loadbalancer Services, Cloud API Services, Authentication Services, Object Storage Services, Volume - Block Storage Services, Compute Services Availability Zones A/B/C, Virtual Networking Services, and Enterprise Managed Kubernetes Services.