A fix has been implemented and we are monitoring the results.
Posted May 02, 2026 - 11:02 CEST
Identified
The issue has been identified and a fix is being implemented.
Posted May 02, 2026 - 09:17 CEST
Investigating
We are currently experiencing issues with the Support website and backend API's, our engineers are investigating these issues. During this time, customers may be unable to access the services.
We apologize for the inconvenience and will share an update once we have more information.
Posted May 02, 2026 - 08:45 CEST
This incident affected: Website - Support Services and Backend API Services.