All Systems Operational

Uptime over the past 90 days. View historical uptime.
Portal and Dashboard Services Operational
90 days ago
99.91 % uptime
Today
Website - Support Services Operational
90 days ago
99.91 % uptime
Today
Backend API Services Operational
90 days ago
99.91 % uptime
Today
Edge - Core Networking Services Operational
90 days ago
100.0 % uptime
Today
Loadbalancer Services Operational
90 days ago
100.0 % uptime
Today
Cloud API Services Operational
90 days ago
100.0 % uptime
Today
Authentication Services Operational
90 days ago
100.0 % uptime
Today
Anycast DNS services Operational
90 days ago
100.0 % uptime
Today
Object Storage Services Operational
90 days ago
100.0 % uptime
Today
Volume - Block Storage Services Operational
90 days ago
100.0 % uptime
Today
Compute Services Availability Zones A/B/C Operational
90 days ago
99.95 % uptime
Today
Virtual Networking Services Operational
90 days ago
99.59 % uptime
Today
Enterprise Managed Kubernetes Services Operational
90 days ago
99.91 % uptime
Today
Transactional Email Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 24, 2025

No incidents reported today.

Dec 23, 2025
[AMS] Network Outage - Virtual Networking Services
Resolved - This incident has been resolved.
Dec 23, 14:59 CET
Update - Early indicators suggest the issue has been resolved.
Should you encounter any further issues, please reach out to our support team (support@cyso.cloud) immediately so we can investigate.
Dec 23, 13:19 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 23, 13:15 CET
Update - Our team has resumed work this morning to further investigate the issue. Instances created in the public network continue to fail establishing network connectivity. However, instances created in a private network are not affected. We advise to not restart your current instances as this may disrupt network connectivity. Our engineers are working on a solution.

We will keep you posted on further developments.
Dec 23, 10:37 CET
Investigating - We have made some progress but the main issue is not yet resolved. Instances created in the public network fail to establish network connectivity. However instances created in a private network are not affected. We advise to not restart your current instances as this may disrupt network connectivity. Our engineers will take a rest and continue the investigation.
Dec 23, 00:13 CET
Identified - We have made progress on our virtual network stack and have found another anomaly. We are still working on the issue.
Dec 22, 23:24 CET
Update - We have made some progress and following a lead on an anomaly within our virtual network stack. After the migration in the prior update some instance have regained connectivity but not all. We are still working on the issue.
Dec 22, 21:54 CET
Update - We are continuing to investigate this issue as we have not yet found the root cause. We have identified hypervisor with inconsistent network connectivity and started migrating instances to other hypervisors where possible.
Dec 22, 20:31 CET
Update - We are continuing to investigate this issue.
Dec 22, 17:29 CET
Investigating - We are currently investigating a network outage affecting our Amsterdam (AMS) datacenter. Virtual Networking Services are experiencing a partial outage.

**Important:** Please do not restart any instances at this time. We are working to resolve this issue and will provide updates as more information becomes available.

We apologise for any inconvenience and appreciate your patience.
Dec 22, 16:12 CET
Dec 22, 2025
Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025

No incidents reported.

Dec 18, 2025
[AMS] Cloud Upgrade
Completed - The scheduled maintenance has been completed.
Dec 18, 15:56 CET
Update - Scheduled maintenance is still in progress. We are experiencing an issue with syncing DNS changes to our Anycast DNS service, we are looking into it and have extended our maintenance window with another hour.
Dec 18, 14:50 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 09:00 CET
Scheduled - We are performing a scheduled maintenance on Thursday 18 December, 2025 to upgrade our systems.

start: 2025-12-18 09:00:00
end: 2025-12-18 15:00:00
regions: AMS

## Improvements

This upgrade will ensure a faster and more reliable experience for all users. Our network stack will undergo a major upgrade.


## Impact

Our engineers make every effort to minimize system impact. Starting at 09:00, the following impact can be expected. Access to OpenStack API endpoints will temporarily unavailable blocking changes to cloud resources. EMK clusters will not be able to autoscale during maintenance, if you anticipate an increase in workload please pre-scale your cluster accordingly. Public and internal network connectivity may experience short hickups but will recover swiftly. While it’s important to be aware of the start and end times of the maintenance window we are confident to complete these changes with minimal impact.


## User Action

Please refrain from making changes to your cloud resources during the given start and end times.


## Updates

If you require any additional information or experience any issues after this maintenance window, please contact our support team at support@cyso.cloud. We will do our best to assist you.

We will keep you posted through our status page: https://status.cyso.cloud.
Dec 2, 15:11 CET
Dec 17, 2025

No incidents reported.

Dec 16, 2025
[FRA] Cloud Upgrade
Completed - The scheduled maintenance has been completed.
Dec 16, 14:57 CET
Update - We are continuing to verify the maintenance items.
Dec 16, 14:56 CET
Verifying - We have almost completed the upgrade. Currently verifying all services and upgrading remaining load-balancer instances.
Dec 16, 14:13 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 09:00 CET
Scheduled - We are performing a scheduled maintenance on Tuesday 16 December, 2025 to upgrade our systems.

start: 2025-12-16 09:00:00
end: 2025-12-16 15:00:00
regions: FRA


## Improvements

This upgrade will ensure a faster and more reliable experience for all users. Our network stack will undergo a major upgrade.


## Impact

Our engineers make every effort to minimize system impact. Starting at 09:00, the following impact can be expected. Access to OpenStack API endpoints will temporarily unavailable blocking changes to cloud resources. EMK clusters will not be able to autoscale during maintenance, if you anticipate an increase in workload please pre-scale your cluster accordingly. Public and internal network connectivity may experience short hickups but will recover swiftly. While it’s important to be aware of the start and end times of the maintenance window we are confident to complete these changes with minimal impact.


## User Action

Please refrain from making changes to your cloud resources during the given start and end times.


## Updates

If you require any additional information or experience any issues after this maintenance window, please contact our support team at support@cyso.cloud. We will do our best to assist you.

We will keep you posted through our status page: https://status.cyso.cloud.
Dec 2, 15:09 CET
Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025
[EMK] Image promotion
Completed - The scheduled maintenance has been completed.
Dec 11, 23:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 22:00 CET
Scheduled - The new GardenLinux 1877.8 image will be rolled out earlier than planned.
Dec 10, 10:24 CET
[Dashboard] - EMK project not visible
Resolved - This incident has been resolved.
Dec 11, 16:00 CET
Identified - Currently, EMK (Managed Kubernetes) clusters are not visible in the dashboard. We are actively working on a fix and will restore visibility as soon as possible.
Dec 11, 15:23 CET
Dec 10, 2025

No incidents reported.

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