All Systems Operational

Uptime over the past 90 days. View historical uptime.
Portal and Dashboard Services Operational
90 days ago
99.91 % uptime
Today
Website - Support Services Operational
90 days ago
99.91 % uptime
Today
Backend API Services Operational
90 days ago
99.91 % uptime
Today
Edge - Core Networking Services Operational
90 days ago
100.0 % uptime
Today
Loadbalancer Services Operational
90 days ago
100.0 % uptime
Today
Cloud API Services Operational
90 days ago
100.0 % uptime
Today
Authentication Services Operational
90 days ago
100.0 % uptime
Today
Anycast DNS services Operational
90 days ago
100.0 % uptime
Today
Object Storage Services Operational
90 days ago
100.0 % uptime
Today
Volume - Block Storage Services Operational
90 days ago
100.0 % uptime
Today
Compute Services Availability Zones A/B/C Operational
90 days ago
99.95 % uptime
Today
Virtual Networking Services Operational
90 days ago
99.9 % uptime
Today
Enterprise Managed Kubernetes Services Operational
90 days ago
99.91 % uptime
Today
Transactional Email Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[FRA] Cloud Upgrade Dec 16, 2025 09:00-15:00 CET

We are performing a scheduled maintenance on Tuesday 16 December, 2025 to upgrade our systems.

start: 2025-12-16 09:00:00
end: 2025-12-16 15:00:00
regions: FRA


## Improvements

This upgrade will ensure a faster and more reliable experience for all users. Our network stack will undergo a major upgrade.


## Impact

Our engineers make every effort to minimize system impact. Starting at 09:00, the following impact can be expected. Access to OpenStack API endpoints will temporarily unavailable blocking changes to cloud resources. EMK clusters will not be able to autoscale during maintenance, if you anticipate an increase in workload please pre-scale your cluster accordingly. Public and internal network connectivity may experience short hickups but will recover swiftly. While it’s important to be aware of the start and end times of the maintenance window we are confident to complete these changes with minimal impact.


## User Action

Please refrain from making changes to your cloud resources during the given start and end times.


## Updates

If you require any additional information or experience any issues after this maintenance window, please contact our support team at support@cyso.cloud. We will do our best to assist you.

We will keep you posted through our status page: https://status.cyso.cloud.
Posted on Dec 02, 2025 - 15:09 CET

[AMS] Cloud Upgrade Dec 18, 2025 09:00-15:00 CET

We are performing a scheduled maintenance on Thursday 18 December, 2025 to upgrade our systems.

start: 2025-12-18 09:00:00
end: 2025-12-18 15:00:00
regions: AMS

## Improvements

This upgrade will ensure a faster and more reliable experience for all users. Our network stack will undergo a major upgrade.


## Impact

Our engineers make every effort to minimize system impact. Starting at 09:00, the following impact can be expected. Access to OpenStack API endpoints will temporarily unavailable blocking changes to cloud resources. EMK clusters will not be able to autoscale during maintenance, if you anticipate an increase in workload please pre-scale your cluster accordingly. Public and internal network connectivity may experience short hickups but will recover swiftly. While it’s important to be aware of the start and end times of the maintenance window we are confident to complete these changes with minimal impact.


## User Action

Please refrain from making changes to your cloud resources during the given start and end times.


## Updates

If you require any additional information or experience any issues after this maintenance window, please contact our support team at support@cyso.cloud. We will do our best to assist you.

We will keep you posted through our status page: https://status.cyso.cloud.
Posted on Dec 02, 2025 - 15:11 CET
Dec 4, 2025
Scheduled Maintenance: Transactional Email Service
Completed - The scheduled maintenance has been completed.
Dec 4, 04:15 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 00:15 CET
Scheduled - # Scheduled Maintenance: Transactional Email Service

## Overview
We'll be performing scheduled maintenance on our Transactional Email service to install system updates and critical security updates, which are essential for the security and stability of the platform.

## Scheduled Time
Thursday, 04 December 2025, between 00:15 and 04:15 CET
Duration: Up to 4 hours

## Impact
Our engineers make every effort to minimise system impact.

**Affected Services:**
- Transactional Email sending
- Email API endpoints
- SMTP relay services

**Expected Impact:**
- Brief interruptions in email sending capabilities during system updates and server restarts
- Emails sent during the maintenance window may be queued and delivered after completion

## Action Required
No action is required from you during the maintenance. However, we do recommend checking the functionality of your critical processes and applications after the maintenance window to ensure everything is operating properly.

If you have any questions about this maintenance, please don't hesitate to contact our support team by responding to this ticket via MyCyso.

## Updates
If you require any additional information or experience any issues after this maintenance window, please contact our support team at support@cyso.cloud. We will do our best to assist you.

We will keep you posted through our status page: https://status.cyso.cloud.
Nov 26, 16:02 CET
Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025
[AMS] Network Maintenance
Completed - The scheduled maintenance has been completed.
Nov 25, 01:27 CET
Verifying - Verification is currently underway for the maintenance items.
Nov 25, 01:13 CET
Update - Maintenance is in progress, we are experiencing issues with routing.
Nov 25, 00:50 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 00:00 CET
Scheduled - We'll be replacing some of our core network components for increased reliability and bandwidth. During this maintenance we expect networking to be unavailable for a short duration.

## Impact

Our engineers make every effort to minimize system impact. We expect the network to be unavailable for a couple of minutes during the switchover to the new hardware.

## Updates

If you require any additional information or experience any issues after this maintenance window, please contact our support team at support@cyso.cloud. We will do our best to assist you.

We will keep you posted through our status page: https://status.cyso.cloud.
Nov 3, 09:58 CET
Nov 24, 2025
Registration Issues - Investigating
Resolved - This incident has been resolved.
Nov 24, 14:36 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 24, 14:27 CET
Investigating - We are currently experiencing issues with our registration flow. Some users may be unable to complete the registration process at this time.
Our team is actively investigating the issue and working on a fix. We will provide updates as soon as more information becomes available.
We apologise for any inconvenience this may cause.
Nov 24, 14:20 CET
Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

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